When Users purchase a ticket from our website, we will use the information they provide us to fulfill our obligations to them in delivering that service, and, where permitted, keep them up to date about other events that may be of interest to them; and
WE COLLECT INFORMATION FROM & ABOUT YOU.
Contact & Billing Information: Your contact and billing information, such as your name, street address, zip code, email, phone number and credit card number when you sign up on our website or purchase an event ticket.
Information You Post Online: From a post in a public space on our website or on a third-party social media site.
Demographic Information: Your age, race, or gender, or information about events you like.
Accessibility Information: Details of your health requirements if you have accessibility requirements when attending events.
Security Information: Personal information on incidents and accidents occurring at our venues that may include the use of closed-circuit television video (CCTV), video taken from security cameras, photographs and pertinent personal information regarding accidents/injuries that may have occurred at the venue(s).
HOW WE COLLECT INFORMATION
We collect information directly from you: When you buy tickets or register for a promotion. We also collect information if you post a comment on our websites or ask us a question.
We get information about you from third parties: If you use a social media feature within our websites or apps or post to a social media platform, the social media site will give us some information about you.
HOW WE USE INFORMATION
We use information to provide you with products and services: We use your information to process your order and provide you with customer support. This includes sending you emails about your account or a ticket purchase. We might also contact you about this policy or our website terms.
We use information to improve our products and services: We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We may use your information to make our website, products, and services better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes: We use information to protect our company, our venues, our customers, and our websites. This includes to detect or prevent unlawful behavior.
We use information for health/safety purposes: Any information required to be collected for purposes of compliance with applicable health and safety requirements, will only be used to contact attendees or shared with relevant local, state or federal authorities. This information is regularly deleted.
We use information for marketing purposes: We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we’ll enroll you in our newsletter.
What we will do if there is an update to this policy: From time to time we may change our privacy practices. We will notify you of any material changes to this policy as may be required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
If you have any questions or concerns at any time, kindly drop in at our HQ during business hours or write to us at email@example.com.